Send an enquiry from this page
The quickest way to reach us is through the enquiry form on this page. It helps us direct your request to the right person, whether you need a new narrow-web flexo label press, help with commissioning, or support for an existing line.
Please include your company name, your town or city, what type of labels or packaging you produce, and a clear note on the service you need. If you are asking about installation, add the site address and any access details for the premises, especially if the building has loading restrictions or municipal entry rules.
What to include for a faster reply
We can respond more quickly when you share a few practical details. That saves back and forth and helps us prepare useful advice for your job, whether it is in Gauteng or along the coast where humidity can affect print and finishing.
- Press type, line speed concerns or finishing issue
- Location of the site and preferred contact person
- Any fault symptoms, setup problems or print defects
- Whether you need installation, training, maintenance or spare parts support
If you are not sure how to describe the issue, write it in plain language. A short note about the substrate, adhesive or finishing process is also useful.
Areas we serve nationwide
We are based in Spartan, Kempton Park and support label converters across South Africa. Our team works with customers in Johannesburg, Pretoria, Durban, Cape Town and Gqeberha, as well as the East Rand and Centurion.
- Kempton Park Support
- Johannesburg Support
- Pretoria Support
- Durban Support
- Cape Town Support
- Gqeberha Support
For sites further afield, we will assess the request and plan support in the most practical way. In many cases remote guidance can sort out setup or production concerns without delay.
Support for presses, setup and finishing
Our work covers narrow-web flexo label presses, operator training and print finishing support. That includes press installation, commissioning, startup production help, preventive maintenance, breakdown support and remote support when a quick answer is needed.
We also assist with anilox care, plate mounting help, finishing setup and production consulting. If you are adding a press to an existing line or adjusting a finishing stage, send us the details and we will advise on the next steps.
Typical response times
Enquiries received during business hours are usually handled promptly, with urgent breakdown requests given priority where possible. For customers in the Gauteng area, same-day or next-day contact is often possible depending on workload and travel time.
For other regions, response time will depend on the nature of the job and whether support can be handled remotely first. We aim to be practical and clear from the start so you know what to expect.
A direct line to our team
Flexography Printer has been working with label production since 2008, and our team understands the day-to-day pressure of keeping print moving. Thabo Mokoena leads the business with support from Aisha Patel, Johan van der Merwe, Lerato Ndlovu, Sibusiso Khumalo and Megan Naidoo.
Use the enquiry form and tell us what is happening on your side. We will come back with the right contact point and the most suitable support option for your site.