Service Areas
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Service Areas

We support converters from our Kempton Park base and travel to major production centres across South Africa. Find area-specific information for supply, setup, training and after-sales support.

South African Coverage From Kempton Park

Our main base is in Spartan, Kempton Park, and we travel to production sites across Gauteng and other major centres when projects call for on site support. That includes new press installation, commissioning, operator training, startup production support and follow up visits for converters working with narrow-web flexo label presses.

We work with businesses in Johannesburg, Pretoria, Durban, Cape Town and Gqeberha, as well as nearby industrial areas such as the East Rand and Centurion. If your site has tight loading access, shared yard rules, or limited shutdown windows, tell us early so the visit can be planned around your production schedule.

How To Choose The Right Area Page

The area pages are there to help you match your location with the right level of support. Some plants need a full install and commissioning plan, while others only need training refreshers, spare parts support or a technician for breakdown work.

  • Choose your nearest major centre for faster travel planning.
  • Use the service list to check if you need installation, training or maintenance.
  • Tell us if the press will run labels, packaging work or mixed job types.
  • Note any site limits such as shift times, municipal access rules or power interruptions.

That detail helps us line up the right people and the right tools before we arrive, which keeps the work moving and avoids repeat trips.

Support For New Presses And Line Starts

When a narrow-web flexo label press is being brought into a plant, the first few days matter. We assist with press installation, press commissioning and startup production support so the team can get through setup checks, registration, finishing setup and normal running routines in a steady way.

In many cases the first challenge is not the press itself but the plant conditions around it. Floor level, compressed air, electrical supply, workflow around rewinding and finishing, and operator handover all play a part. We help converters work through these points so the line is ready for real production, not just a test run.

Area Support For Johannesburg And Pretoria Plants

Johannesburg and Pretoria are busy production centres, with many converters running tight schedules and regular customer changes. For these plants we often focus on fast response support, preventive maintenance, anilox care, plate mounting help and production consulting to keep output steady.

  • Johannesburg Support for inner city and industrial sites.
  • Pretoria Support for Tshwane and surrounding production parks.
  • East Rand Support for plants near Kempton Park, Boksburg and nearby industrial zones.
  • Centurion Support for sites needing regular technical visits and training.

If your operation is running near load-shedding peaks or has backup power changes, we can help plan maintenance and startup work around those conditions.

Coastal Support For Durban, Cape Town And Gqeberha

Coastal plants often deal with humidity, salt air and storage issues that can affect labels, plates and press condition over time. In Durban, Cape Town and Gqeberha, our support usually includes preventive maintenance, finishing setup, operator coaching and spare parts support to keep daily production on track.

For converters in these areas, good handling and storage matter as much as machine care. We often review plate storage, wash-up routines, anilox cleaning practice and safe shutdown steps so the press is ready for the next job. A little discipline here saves trouble later, especially where weather and power supply can be less predictable.

After-Sales Help That Travels With The Job

Our service does not stop once the press is installed. We offer remote support, breakdown support, spare parts support, operator training and production consulting for converters who need help after the first run. That makes it easier to deal with changing substrates, new label formats or finishing changes without losing too much production time.

Clients reach us through the enquiry form on our contact page, and we use that first message to understand the site, the machine, the task and the urgency. From there we can decide whether the job needs a visit, a remote troubleshooting session or a planned maintenance call.

  • Remote Support for quick checks and guided troubleshooting.
  • Breakdown Support when a press has stopped and production is waiting.
  • Preventive Maintenance for planned servicing and wear checks.
  • Training Co-ordination for new operators or refresher sessions.

Questions we get asked

Which areas do you cover from Kempton Park?

We support converters in Johannesburg, Pretoria, Durban, Cape Town, Gqeberha, the East Rand and Centurion, with travel arranged according to the job and production timing.

Can you help with both installation and training?

Yes. We handle press installation, commissioning, operator training, startup production support and follow up help for narrow-web flexo label presses.

How do customers request support?

Send an enquiry through the contact page form and include your location, the type of support needed and any site conditions that could affect the visit.

Planning something? Send the team a message.

Contact form